Managed Service Desk Specialist with German and English /shifts/
Подходяща за студенти
BrightPoint is a talent acquisition agency founded by entrepreneurs with over 15 years of experience in investment advisory and management consulting. The team includes experienced and energetic young professionals with achievements proven through the years – more than 300 closed positions and over 80% recruitment success rate. Our services include recruitment, headhunting, talent acquisition and employer branding, in terms of sectors our focus is on experts & management and information & communication technologies.
For one of our clients – one of the top telecommunication companies in the world, we are currently looking for a determined Managed Service Desk Specialist with German and English. This could be an excellent opportunity both for non-experienced young enthusiasts and for professionals that already have previous experience to become part of one of the top employers on the Bulgarian market.
- Determine technical requirements, resolving various issues, escalating cases to Second Level Engineers;
- Execute organized and structured process for customer queries regarding provided services;
- Ensure that clients receive technical service of highest level;
- Support and maintain communication with clients via e-mail and phone.
- Excellent German (at least B2 level) - both oral and written;
- Working level of English – both oral and written;
- Proven customer-oriented attitude and communication skills;
- Computer literacy;
- Previous technical experience would be considered as an advantage /VoIP, DNS, DHCP/;
- Availability to work on shifts.
- Attractive salary;
- Taxi vouchers;
- Benefits package;
- Friendly and multinational environment with great opportunities for development.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
BrightPoint LTD has license № 2035/21.04.2016 for providing human resources services, issued on 21.04.2016.
- Факултет по Електронна Техника и Технологии
- Факултет по Телекомуникации
- Факултет по Компютърни Системи и Управление
- Факултет Приложна Математика и Информатика
- Експерти | Специалисти
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