Case Coordinator with English (Internship)

Modis IT Outsourcing

Modis IT Outsourcing

Modis IT Outsourcing is an international services company part of the Adecco Group family. Together with our parent company, we deliver IT outsourcing services from over 60 countries and territories around the world. 

In Modis Bulgaria, we effectively deliver IT-enabled business process, application services and infrastructure solutions for business outcomes. Our goal is to enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property.

In Sofia we have more than 1200 employees providing IT Service Desk, Data Center and Network Management and Support, End-User Device Support (Desktop & Mobile), Application Support and BPO Solutions to customers from around the globe.

ID
2293
Ref №
CC1
Валидност на обявата
06.06.2018 - 30.06.2018
Вид работа
Стаж
Подходяща за студенти
Вид заетост
Пълен работен ден
Месторабота
София
Описание

Modis IT Outsourcing is an international services company part of the Adecco Group family. Together with our parent company, we deliver IT outsourcing services from over 60 countries and territories around the world.

In Modis Bulgaria, we effectively deliver IT-enabled business process, application services and infrastructure solutions for business outcomes. Our goal is to enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property.

Today we are giving you the chance to join our team at the position of:
 
Case Coordinator with English (Internship)

Изисквания

Send us your CV if you have:

  • Fluency in English
  • Experience in working with Microsoft Office
  • Excellent communication and self-organization skills 
  • Ability to adapt to a fast-changing environment

What you will do

  • Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
  • Log cases and monitor their status, obtain updates regarding their resolution when needed 
  • Follow established processes and observe deadlines
  • Assess problem situations to identify causes, gather and process relevant information
  • Work cooperatively and effectively with others to achieve goals

You will get:

  • Civil Contract
  • Around 40-60 hours per month
  • Competitive remuneration package
  • Initial training program
  • Regular working time
  • Friendly and smart team
  • Work in a multinational corporate environment
  • Chance to widen your IT and communication skills

And you will part of a company which

  • Has 12+ years of experience
  • Supports 20+ multinational companies
  • Speaks 16+ different languages 

Want to learn more? Connect with us by sending your CV

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

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Автобиография (CV)
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