Technical Writer (API)
Pontica Solutions / Понтика Солюшънс ООД
We have managed to create a sustainable and people-oriented team and to concentrate our expertise in quality. We help our clients deliver excellence and meet the expectations of highly demanding customers. Starting with one client and growing consistently gave us the advantage of understanding how important the personal approach is, and keeps motivating us to achieve the best results for our partners while maintaining a healthy working environment.
We work with young, educated people with understanding of new technologies and global marketing trends.
Pontica Solutions is a Stevie® award-winning BPO company that offers great opportunities for young professionals. We have managed to create a sustainable and people-oriented team and to concentrate our expertise in quality.
Our client is а world’s top three cloud-based service that allows the end user to send transactional and marketing email campaigns to his personalized contact list via our client platform or RESTful API. The service gives the senders the right amount of analytics to get the most value from each campaign and to reach each inbox. They are now looking for a talented and intellectually curious technical writer.
- Understand the API/integration products and explain it in a developer speech.
- Support in the integration of an affiliate network programs and tools.
- Know in detail all the features, functions and advantages of the platform compared to other competitors on the market to sell it effectively.
- Responsible for market research and competition analysis.
- Regularly write and edit technical content – blog posts, articles, infographics. (the tech team will provide you with the input you need).
- Help marketing team with content and creative ideas.
- Grow the Company’s presence in online communities and social media – engage customers, monitor mentions.
- Work closely with internal teams to obtain an in-depth understanding of the products and the documentation requirements.
- Take care of the documentation and reporting.
WHAT WE OFFER:
- An attractive remuneration.
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Trainings and extensive performance improvement programs.
- Great opportunities for career development.
- Open-minded management team promoting innovation, personal and professional development.
- Employee referral bonuses.
- Fixed-working hours (10:00-19:00).
- Permanent employment; full-time.
- Employer: Pontica Solutions Ltd.
- Previous experience in the fields of technical writing.
- Familiar with tech/API/SaaS tools; knowledge of programming languages and their frameworks.
- A tech-savvy with interest in content marketing - you know the web, you are curious, you like talking tech and do research; excited to learn fast about new technology.
- Fluent in English language (C1); able to express your ideas with clarity.
- Outstanding communication and presentation skills.
- Self-motivated and driven to achieve results autonomously.
- Факултет по Компютърни Системи и Управление
- Факултет Приложна Математика и Информатика
- Факултет за Френско Обучение по Електроинженерство
- Експерти | Специалисти
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