Начало > Обяви за работа > Jr. Virtual Desktop Support Specialist - Graduate Hiring Program

Jr. Virtual Desktop Support Specialist - Graduate Hiring Program

DXC Technology Bulgaria

DXC Technology Bulgaria

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging, and corporate citizenship. We are DXC.

ID
4386
Ref №
51437981
Валидност на обявата
08.06.2022 - 31.08.2022
Вид работа
Постоянна работа
Вид заетост
Пълен работен ден
Месторабота
София, Варна
Описание

What The Job Is Like

Graduate programs are an investment in our future and a chance to give back to the society. As a Junior Virtualization Engineer - Graduate Hire you’ll become part of Virtual Desktop and Applications team which maintains the health and security of client environments, resolves operational issues, drives innovation and participates in transformation projects. We keep client environments running at top performance and ensure minimum downtime so our clients can focus on their core business.

What You're Going To Do

•    Work on incidents to resolve operational issues in client environments
•    Document troubleshooting steps, action plans, and outcomes, work collaboratively and escalate to higher levels of support when needed
•    Prioritize work based on established processes
•    Participate in the maintenance of client environments, monitor their performance and health
•    Provide regular reports as defined in client-specific processes and procedures as well as ad-hoc requests by client and leadership
•    Adhere to company and client-specific policies and procedures
•    Work on 24x7 rotation shifts

Technical Skill Levels & Training Requirements

•    Relevant technical education (Computer Science, Telecommunications, etc.)
•    Basic Windows Administration and Active Directory Management is desirable
•    Basic knowledge in networking is desirable
•    Basic knowledge of virtualization and related technologies is desirable

What You Will Learn

•    Your onboarding will focus on basic troubleshooting and customer service skills, technology skills related to Windows Client and Server, Active Directory, Storage, Citrix
•    Specifics of the work in corporate environment, how to adhere to processes and procedures to deliver predictable and quality outcome for our clients
•    You’ll gain experience with large scale and complex technological solutions comprised of multiple interconnected technologies, support structure with multiple vendors and third-party providers, ever changing environments where day to day activities are executed in parallel to the implementation of new technologies
•    You’ll learn how to plan and implement changes to client environments in a safe and predicable way, ensuring service continuity
•    You’ll learn how to drive root cause analysis and action plans to remediate problems caused by recurring issues
•    You’ll learn about the ITIL, a framework of best practices for delivering IT services.

We Offer a Challenging Role and The Following Benefits

•    Become part of large enterprise environment and support world’s largest corporations
•    Start your IT career and learn about the various opportunities DXC can offer
•    Define your career path and fulfill your career aspirations
•    Continuous learning and training opportunities
•    Competitive remuneration package
•    Medical insurance
•    4 days additional paid leave (total:24 days)
•    Food vouchers
•    Life insurance

 

If you are eager to learn more and develop, please send us your CV in English.

At DXC our employees’ safety and well-being remain a key priority for us. Therefore, we continue with stay-at-home recruiting and video interviewing whenever possible. #GRP1

Изисквания
Подходяща за специалности
  • Факултет по Телекомуникации
  • Факултет по Компютърни Системи и Управление
Вид договор
Трудов договор
Ниво в йерархията
  • Експерти | Специалисти
Необходими документи
Автобиография (CV)
За контакт
Геори Ташев
georgi.tashev@dxc.com
359 2 491 99 51
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