Начало > Обяви за работа > Junior Workload Automation Engineer - Graduate Program

Junior Workload Automation Engineer - Graduate Program

DXC Technology Bulgaria

DXC Technology Bulgaria

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging, and corporate citizenship. We are DXC.

ID
4668
Ref №
51439989
Валидност на обявата
17.10.2022 - 30.11.2022
Вид работа
Постоянна работа
Подходяща за студенти
Дистанционна работа (от вкъщи)
Вид заетост
Пълен работен ден
Месторабота
София
Описание

 

At DXC Technology our employees’ safety and well-being remain a key priority for us. Therefore we continue with stay-at-home recruiting and video interviewing for the foreseeable future.

We are now hiring for the Graduate Development Program which is giving the opportunity to all young and motivated graduates to gain experience in the real IT world! Do not miss to take advantage of this program and to become a regular DXC employee! Upon joining the graduate program, you will be able to be part of IT training academy and become Junior Workload Automation Engineer at DXC Technology!

The Junior Workload Automation Technical Support Engineer is responsible for delivering operational services to outsourcing accounts, covering the team’s portfolio skillset. Primary tasks include working on (monitoring generated) incidents and service requests, planned changes and/or project implementation, planning, coordination and implementation of changes. Basic operations work with jobs (start, stop, hold, off-hold, etc.) based on instructions (either predefined, or provided by an Application support team). The main goal is to minimize the amount of unplanned downtime in the customer's production environment and to achieve a high level of customer satisfaction, providing support 24/7. The idea is to increase Quality of executions of procedural and standardized tasks.

Responsibilities:

  • Monitoring of alerts, customer Incident and customer Requests in the internal workflow tools;

  • End to end ticket handling in all workflow tools according to agreed SLAs and internal procedures;

  • On time escalation when required;

  • Planning, testing, coordination and execution of assigned changes (Standard, Normal, Urgent or Emergency);

  • Suggest improvements and automations to lead to productivity and efficiency;

  • Participate in Root Cause Analysis in Problem Management lifecycle activities;

  • Third party products deployment and upgrades.


Requirements:
 

  • Fluent in written and verbal English;

  • Preferably some experience within IT Operations, or infrastructure services support (Microsoft Windows and Linux/UNIX based operating Systems or Network management);

  • Understanding of current and emerging Cloud technologies – MS Azure, AWS, Managed and Virtual private cloud solutions, automation tools and development platform.

 

A significant advantage would be:
 

  • Working experience with any Workload Automation software product will be considered strong advantage (IBM Tivoli Workload Scheduler; Broadcom/CA Automic One Automation (UC4); Broadcom/CA Workload Automation (Autosys); BMC Control-M);

  • Ability to schedule and monitor batch objects.


We offer a challenging role with the following benefits:
 

  • Continuous learning and technical training opportunities;

  • Great opportunity for professional development in the IT field;

  • Competitive remuneration package;

  • Medical insurance;

  • 4 days additional paid leave (total:24 days);

  • Food vouchers;

  • Life insurance.


If you feel comfortable with the above-mentioned requirements, please send us your CV in English. Only shortlisted candidates will be contacted.

Изисквания
Подходяща за специалности
Вид договор
Трудов договор
Ниво в йерархията
  • Служители | Работници
Необходими документи
Автобиография (CV)
За контакт
Георги Ташев/Мария Шомева
apply@dxc.com
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