First Line Tech Support with German
DXC Technology Bulgaria
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging, and corporate citizenship. We are DXC.
Подходяща за студенти
Дистанционна работа (от вкъщи)
Sprechen Sie Deutsch?
Want a career in IT? Have little or no working experience?
We are looking for people like you!
Enjoy work-life balance while working from anywhere in Bulgaria!
What to Expect?
Highlights of the Role.
No, this is NOT ANOTHER Call Center Job!
We train, nurture, and grow our employees’ technical competencies so they can resolve the problem themselves and become better at what they do! The position is perfect for candidates with little or no IT experience and with a motivated mindset who want to explore the IT world. Your day-to-day work will involve interaction with customers across the globe, through multiple support communication channels (voice, email, chat, portal). You will provide technical issue resolution in a positive and professional manner. Don’t worry, we will help you every step of the way with comprehensive technical training.
Your future IT career awaits you!
Who are We?
You will join one of our Top Performers - Global Service Desk Bulgaria.
The team consists of highly experienced professionals, as well as young, motivated individuals. Your teammates started their careers, just like you, and developed rapidly in less than a year. You will have the opportunity to grow in the direction that best fits your personal career plan. We serve 250+ customers in the Fortune 500 list. From manufacturing giants, banking, and insurance to worldwide governments - We have it all. We are proud to be named one of the World’s Best Employers 2020 and the 100 Best Corporate Citizens.
Come and see for yourself!
Why Join Us?
You will have the opportunity to learn how to:
Answer contacts in a prompt and professional manner
Collaborate with other resolver groups to identify solutions that foster first call resolution
Resolve customer problems using the relevant tools and systems
Be proactive & anticipate issues or situations which impact critical services availability, recommend the necessary mitigation steps, escalate to management’s attention, where appropriate
What We Expect?
Our key requirements are:
Good German and English Language
Excellent Communication & Interpersonal Skills
General IT knowledge
These will be considered as a BIG Advantage:
Previous IT Experience
Understanding of Windows ОS (Windows 7, Windows 10)
Knowledge of Microsoft Apps – MS Office, O365, Outlook, Teams
What we Offer?
Our Key Benefits:
Оpportunity for a sign-up bonus for the most qualified candidates
Competitive remuneration package
Company-paid training and certifications
4 days additional paid leave (total: 24 days)
Ready to take the next step?
Join the TEAM!
DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.
- Факултет за Германско Инженерно Обучение и Промишлен Мениджмънт
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