Technical Consultant Intern
Стаж @HPE публикувано преди 2 седмици в Компютърни системи и технологии Кратък списък Работа по имейлПодробности за работата
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ID на работа 28325
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Опит Без опит
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Квалификации Бакалавърска степен
Описание на работата
Technical Consultant Intern
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Technical Solutions Intern
Hewlett Packard Enterprise offers university students the opportunity to join a leading IT company and gain invaluable experience through our Internship Program. We are invested in your learning, growth and development. Hewlett Packard Enterprise offers you a highly dynamic, fast-paced, professional working environment and the chance to develop the skills you have gained at university in a real business environment. Throughout the program, you\’ll have regular training and one-to-one meetings with your manager. Working together, you\’ll set goals and plot your development. And with our open-plan offices and friendly working culture, you\’ll have the chance to learn from experienced professionals who can help you in your future career.
Start Date: 17th February 2024
What you’ll do:
Our teams are committed to delivering great customer experience through providing world class managed services and global support.
You will learn how to:
- Analyze and manage storage and server hardware customer cases to an effective resolution.
- Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
- Solve hardware/software problems of a customer according to company KPIs for the business.
- Observe, analyze and propose qualification process improvements suggestions and/or reports
What you’ll need:Currently enrolled in a Bachelor or Master’s degree in Engineering, Computer Science or another IT related degree
- Fluent in written and verbal English
- Analytical troubleshooting and problem-solving skills
- Time management skills and working with strict deadlines
- Excellent customer, telephone, oral and written communications skills
- The drive to seek out what’s next and to deliver exceptional results
- A collaborative, solution focused spirit and overall sense of urgency
- The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
- Experience as an active leader on campus who strives to make a positive impact on the world
- Comfort with working in a hybrid (virtual and face-to-face) environment
What you can expect from us:
- Initial extensive onboarding to support you with adjusting into the role
- Ongoing learning and development throughout the duration of the program
- Great work-life balance including hybrid working and Wellness Fridays initiative
