Technical Service & QA Support
SCMC TASSTA
TASSTA е международна технологична компания с централа в Германия и дъщерно дружество в България, SCMC TASSTA. Компанията разработва софтуер за сигурна комуникация и координация на екипи, включващ гласова връзка Push-to-Talk, видео, съобщения, управление на задачи и защита на служители. Решенията ? се използват в обществената безопасност, охраната, транспорта и индустрията.
Подходяща за студенти
Part-time, flexible hours within student working limits • 15 positions available • Location: Sofia
TASSTA develops mission-critical Push-to-Talk (PTT/MCX) communication software used by public safety, transport and industry, with 70+ partners worldwide including Deutsche Telekom and Vodafone. When a customer’s system goes down, every minute counts. We are looking for IT students who can take that call, connect to the system and fix it.
YOUR ROLE
•Emergency service: be reachable during your on-call shifts, answer the call, establish a remote connection to the customer’s system and restore service by following our instructions and runbooks, escalating to our engineers where needed.
•Day-to-day: support our service team with tickets and maintenance tasks, and our QA team with testing of new releases on servers, Android/iOS apps and dispatcher clients.
WHAT YOU MUST BRING
•Studies: enrolled in Computer Science, IT, Telecommunications, Electrical Engineering or a related field.
•Linux: confident on the command line (Ubuntu/Debian): services, processes, logs, disk and permissions.
•Remote access: hands-on with SSH, remote desktop and VPN connections.
•Networking: solid understanding of TCP/IP, ports, DNS, firewalls/NAT and basic troubleshooting (ping, traceroute, netstat/ss, curl).
•Troubleshooting mindset: able to read logs and error messages, narrow down a problem and execute technical instructions step by step and precisely.
•Calm under pressure: you stay structured and friendly when a customer is stressed and their system is down.
•Reliability: you answer the phone when you are on call, including agreed evening/weekend shifts in a rotation.
•Communication: fluent English, spoken and written; clear, concise documentation of what you did.
•Equipment: own laptop and a stable internet connection for remote shifts.
NICE TO HAVE
•German language skills; Docker, virtualization (VMware/Proxmox) or cloud (AWS/Azure); databases (PostgreSQL/MySQL); basic scripting (Bash/Python).
•Knowledge of VoIP/SIP, LTE/5G, TETRA or radio communication; experience with Jira or software testing (test cases, bug reports).
WHAT WE OFFER
•Real production experience on mission-critical systems used by emergency services and critical infrastructure.
•Structured onboarding, clear runbooks and experienced engineers behind you. Flexible scheduling around your exams and lectures.
•Hourly pay 7 EUR; international team, and a path to a full-time role after graduation.
•Office space
- Факултет по Електронна Техника и Технологии
- Факултет по Телекомуникации
- Факултет по Компютърни Системи и Управление
- Факултет Приложна Математика и Информатика
- Служители | Работници
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